Simple event response auditing can provide powerful results

Analysing event response data is crucial to high-performing SOCs and ARCS, but can simple processing get you results?

Analysing and presenting event response data is a critical component to SOCs and ARCs monitoring potential security risks. This information helps confirm regulatory compliance, but can also help improve your Team's efficiency when readily available.

All too often, this type of data is hard to quantify and can be difficult to digest without the help of external resources.

Empowering key stakeholders with the tools to crunch numbers with minimal effort is the goal, and this article outlines 3 key areas that aim to simplify the workflow of our Monitoring and Compliance Teams, whilst providing powerful insight into their performance and compliance.

Quick and flexible workflow is crucial

The real power of alarm response reporting in CONXTD can be felt in the speed and ease of generating data that would have taken you hours to compile elsewhere.

As with all of our reporting, filtering tools are baked straight into the report itself, meaning you can navigate any size data set directly on the platform. Set timeframes, filter out false alarms, pinpoint certain sites or go for your full estate; then filter-away like a pro data analyst! 😎

Analysing event responders in bulk

Dealing with 'Big Data' can be tricky and time-consuming, so what can you do with potentially a year's worth of event auditing for your estate?

One powerful segmentation tool is to split the data by the Assignee, or the Operator who handled that particular alarm. This, combined with the Response Time and the Action Duration (the time taken to complete the actions/tasks required to respond to an event), provide valuable insights into Operator performance.

Granular event tracking

Reviewing individual cases doesn't have to require a large data analysis effort to extract the relevant information you need. It also doesn't have to involve storing and maintaining excel spreadsheets, external to the main alarm management platform.

Individual event response Timeline

Priority Events stores every action against the event in a linear, graphical interface so you can follow the story of events, as well as ensure that the correct operational procedure was met. If you really do need to take this information offline, you're able to export events as a PDF report or straight to Excel and CSV.

Trial the whole CONXTD platform, including the Priority Events monitoring platform, absolutely free for 2 weeks. Visit our website for more information.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.