3 efficiency-boosting ways to help manage your Stores remotely (2022)
"One of the main issues with current reporting solutions is that reports are compiled at set times during the day, with varying amounts of data analysis needed to manipulate the data into something meaningful or actionable."
Whether you’re working remotely, working from home, hybrid-working, or back to work as normal, technology has bridged the gaps between the need for greater flexibility and more fluid collaboration – “Let’s set up a Zoom”, “You’re on Mute” and “Slack me that over” have cemented themselves in to today’s business lexicon.
These new models for working certainly have their advantages, but they have also accentuated new and existing bottle-necks for remote Security Professionals and Operations Teams. This is evident in Loss Prevention, where Regional or Country LP Professionals require the availability of actionable security and performance data across a number of Stores or assets, but existing systems and procedures cannot keep up with current demand.
Our goal at CONXTD is to provide fast, flexible and reliable solutions to support Security Professionals crunch the numbers, spot the trends and mitigate risk more proactively. Here are our top 3 tips to help you and your Team make that a reality.
Utilise the Live Alarm-Filtering tools
One of the main issues with current reporting solutions is that reports are compiled at set times during the day, with varying amounts of data analysis needed to manipulate the data into something meaningful or actionable.
In terms of labour-saving, [CONXTD] has been absolutely fantastic. From having a report sent through from an Alarm Receiving Centre with 70 thousand lines on an excel spreadsheet, it [CONXTD] makes it very simple, and becomes a 5 minute job, rather than having to run through miles of excel.
Chris Mobbs, Loss Prevention Manager EMEA West, Nike Europe
By utilising CONXTD’s interactive alarm dashboard, data can be accessed and processed live within the platform, with a number of powerful filters. CONXTD enables event based filters such as Latest Event, specific event types such as Panic or Intruder, or the number of events in a given timeframe. Or you can add your own custom data such as Store ID, Contract Number or address information to ensure the data is meaningful to you and your business.
Automate your Open and Close reporting
Ensuring your Stores complete their arming and disarming procedures on time can prove an administrative challenge for organisations. Data can be compiled over months to analyse trends, but providing proactive measures based on actionable intelligence can be difficult.
Scheduling Store Open and Close Times with CONXTD can provide you and your Team with proactive solutions for all levels of the operational chain.
First and foremost, the Live Open and Close reporting in the analytics suite will provide accurate reporting trends based on Early, On-Time, Late and Abnormal filters, helping you identify anomalies. These reports can be viewed live in platform, archived or sent as an emailed summary for all members of your organisation to review.
Suspicious Activity, where employees re-enter the premises after they closed the store for the evening, can be shown on a store-by-store basis using a tailor-made tracker. This has been utilised to great effect for incident investigations in the retail sector.
Finally, Failed to Close Reminders can be sent to key stakeholders, including Store Managers, to ensure that stores are never left vulnerable to theft over-night.
Manage store keyholders with ease
You have more than likely engaged with Key Holding services already, either through an independent Key Holding company or through your Alarm Receiving Centre. CONXTD will by no means replace these vital services, but can help you organise and manage Store Key Holder lists more effectively.
Using the Site Key Holder feature gives you the ability to create, view and edit current Key Holder lists associated with every site in your account. This will of course be replicated by your Key Holding services, but keeping these critical Key Holder lists up-to-date often requires external processes outside of your current alarm management systems.
With the Site Key Holder feature, you can enable all changes, additions and amendments to be emailed in summary to your ARC or Key Holding service automatically. This removes the often time-consuming process of keeping all stakeholder records accurate and up-to-date, giving you more time to work on keeping your Store’s safe.
Reference List
Miller, M. (2021)., Chris Mobbs – EP029. [The Retail Risk Podcast]., Nov 18 2021. Available at: https://www.retailrisk.com/chris-mobbs-ep029/. (Accessed Feb 28 2022).
