How to make the most of your alarm reporting 🚀
We’ve all suffered at the hands of a gigantic report, multi-tabbed with an intimidating number of formulae to pull all the data together. That’s a major reason why we built CONXTD – to help the Security Professionals struggling to keep up with customer demands for faster, more accurate and actionable intelligence.
In this short article, we have pulled together our knowledge of alarm reporting to give you a few useful tips that will help you get the most out of our automated alarm reporting features.
Schedule key moments for absolutely accurate reporting
With CONXTD’s automated reporting, you don’t need to be an Excel Wizard anymore (or even know someone who is). All of our Intruder and Fire reports have levels of smart filters, which help you sieve through data with verve and gusto.
Key to this is scheduling important operational metrics with us, like the open and close time for each of your sites, or even the fire testing schedule. This allows our system to provide the most accurate information for you to filter on, saving you hours of sorting through endless spreadsheets to find the information you need most. Instead, you can navigate the live reporting features with confidence, not apprehension.
Set up reminders so your Team don’t miss a beat
The benefits of event scheduling do not end with Intruder and Fire reporting. CONXTD has a host of productivity-boosting Reminders to support you and your Team.
Using Event Reminders alongside CONXTD’s automated reporting can be a powerful combination for Teams working remotely or across a large geographical area. Prompting key stakeholders of the upcoming fire tests, or reminding Operational Managers of potentially critical outstanding faults provides an added level of security that is completely hassle-free. Remove time-consuming processes by generating an automated voice-call, SMS or email Reminder, leaving resources on the table for elsewhere.
Utilise the smart summaries from emailed reports
A large part of being an efficient Security Operations Team is knowing what events to act on, based on the most accurate intelligence possible. CONXTD offers a feature that emails summarised reports to stakeholders, with a link back to the report on the CONXTD Platform for more in-depth analysis. The user defines the frequency and the times they receive each report, allowing for incredible flexibility for every organisation.
As well as providing an insightful snapshot, Report summaries are only emailed when there is genuine alarm activity, giving a daily indicator to management of the action that needs to be taken to resolve potential issues.
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